James Hawkins, director of strategy at NHS Digital, discusses how the NHS.UK platform empowers patients by providing, among various functions, an apps library that includes an app that allows users to access their own records.

Konstantin Hyppönen, chief architect at Kanta Services in Finland, discusses enabling patients to manage their own healthcare from home with right tools and identifying new care pathways available with secondary use of data.

Rare conditions have been identified and treated successfully through pediatric gene testing, and is just one area of care that has been transformed, says Kate Birch, head of data and technology at Melbourne Genomic Health Alliance, Australia.

Augmented reality and virtual reality can help patients understand their condition better and plays a major role in training residents in different approaches to surgery, says Tristan van Doormaal, a neurosurgeon at UMC Utrecht in the Netherlands.

Simer Sodhi, Westchester Medical Center's director of data management & analytics, says the organization's integrated data from the EHR uses a machine learning algorithm to connect patients to the right sources of care.

The former national coordinator and professor at Dell Medical School says the policy, technology and business trend is to put all of a patient's data in one place so they can access it via smartphone.

Todd Schlesinger, VP of business development at Jvion, says AI has already moved beyond its status as a novel technology with exciting potential use cases, to one that is already helping solve real-world challenges and improving patient outcomes.

Hospitals and health systems should be fostering a culture where patient experience is valued and prioritized, says Sue Murphy, chief experience officer at UChicago Medicine. But that includes one key component: a positive experience for caregivers.

Dr. Vinay Vaidya, chief medical information officer at Phoenix Children's Hospital, describes how the health system is deploying analytics for its chronic disease management program, longitudinally tracking patients with an actionable dashboard.

John Kansky, president and CEO of the Indiana Health Information Exchange, says state and regional HIEs have the deep experience necessary to improve interoperability – which is about more than just moving patient data from one point to another.

(Sponsored) Machines and humans work best together, according to Thomas Grandell, CEO and co-founder of Etsimo, whose platform can help increase patient empathy by freeing up doctors’ time, while ensuring patients stay healthier longer.

Joseph Dorocak, manager of population health analytics at Cleveland Clinic, describes some of the staffing and process strategies the health system uses as it puts AI to work for two intertwined aims: better patient outcomes and financial return.