Enlightening Results Founder Grace Cordovano on working to connect people with tools so they're not just focused on clinical outcomes but, instead, living a full life with a diagnosis.

Mark Scrimshire, Blue Button 2.0 Innovator at CMS, says the standards-based API can be used to enable patients to invoke their HIPAA right of access and decide who can see their health information.

Laurie Strongin started the non-profit Hope for Henry to help children in the hospital understand what it happening to them, what their diagnosis means and what to expect.

Swapna Kakani says that patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers.

Children’s Hospital of Wisconsin Director of Digital Health & Experience Christopher Neuharth shares insights about using technology to extend human relationships.

Healthcare is a series of relationships, and doctors and patients both need to understand what outcomes the other is trying to pursue, according to Michael Seres, CEO of 11Health.

American Well VP of Marketing Ali Hyatt discusses the company's relationship with the Cleveland Clinic, how more than half of doctors see telehealth as improving their relationship with patients and why patients are asking for virtual visits.

Cleveland Clinic Executive Chief Nursing Officer K. Kelly Hancock said that unlocking engagement to influence patients and clinicians can improve efficiency and boost the bottom line.

Sean Bozorgzad explains how his company’s technology can help enable clinicians to deliver empathy to patients.

(Sponsored) Dr. Mark Crockett, Verge Health CEO, says that hundreds of people and machines have to work right in order to create a positive experience the moment the patient hits the door and why continuous feedback is key to achieving that.

(Sponsored) Pam Holt with Wolters Kluwer Health says that a key to reducing misunderstandings between patient and provider is to make sure that clinical content is consistent across the entire continuum.

Karen Appelbaum, director at Providence St. Joseph Health, discusses technology serving as an extension of the way to know patients and care for them.