Deirdre Ruttle, vice president of strategy at InstaMed, says that as patients face increasing financial responsibility, they need to be given them a better experience.

His Excellency Awadh Seghayer Al Ketbi, Assistant Undersecretary for Support Services at Ministry of Health & Prevention in the UAE, discusses the role of the government's AI strategy in improving outcome for patients and clinical staff.

Kari Hedges, SVP at Blue Cross Blue Shield Association, and Laurent Rotival, SVP at Cambia Health Solutions, say the industry must put patients at the center, use standards like HL7 FHIR and get the entire ecosystem working together.

Tools exist to engage patients with their data in ways that create a good relationship with providers — when the technology doesn't get in the way, says Joyce Sensmeier, vice president of informatics at HIMSS.

Brian Eastwood, content strategist at ReviveHealth and a HIMSS19 social media ambassador, says hospitals are deploying the tools to handle low-priority tasks such as turning on the TV or closing shades so clinicians can focus on patient care.

(Sponsored) Michel Amous, regional managing director at InterSystems, discusses how enabling providers and regulators to focus on patients will improve the quality of care delivered and potentially reduce the number of adverse events.

Wende Hutton, general partner at Canaan Partners, says there’s room for improvement in transparency and patient identification but there's also the potential for blockchain to be corrupted.

Andrew Mellin, VP, Medical Informatics Physician at Surescripts, says his company's price transparency service allows providers to make choices that are in the clinical and economic best interests of the patient.

Tom Skelton, CEO of Surescripts, discusses how his company's product allows doctors to tell the patient at the point of care the price of prescriptions along with alternatives.

Anne Snowdon, with the World Health Innovation Network, and Blain Newton with HIMSS, discuss how the new maturity model for supply chain, H-SIMM, can help improve patient safety as well as potentially save health systems billions of dollars.

Christel Anderson, senior director of Interoperability Initiatives for HIMSS, talks about a HIMSS19 showcase that deals with topics, including data sharing, patient engagement, social determinants of health, that intersection with interoperability.

Rebecca Kaul, Chief Innovation Officer at MD Anderson Cancer Center, discusses using technology to take compassionate care to the next level, rather than leading with innovative tech that doesn't always solve the big problems.