Virtual care’s role in providing specialty care after COVID-19

Pam Hoffman, the medical director of telehealth services at Yale New Haven Health Services and Yale Medicine, discusses how telehealth became a service that required a "clinical champion" to a necessary part of the health system's offerings.

The new services will be covered beyond the end of the COVID-19 pandemic, but the American Telemedicine Association said more needs to be done concerning remote patient monitoring.

Sri Bharadwaj, vice president of digital innovation at the Franciscan Alliance, explains why the telehealth and digital health innovations that were accelerated during the pandemic are here to stay.