No more one-way information flow from doctor to patient

Ram Rajagopalan, Zoom's head of customer experience for artificial intelligence, explains how AI-enhanced virtual agents that interface with patients are helping medical providers balance multiple challenges.

Cancer draws more physician queries than any other disease area on the Medscape AI platform, says City of Hope Comprehensive Cancer Center's Dr. Maurie Markman. He explains what doctors are asking and why primary care physicians lead the way.

There's somewhat of a disconnect for consumers between a plan's star rating and how that plan differs from another, says John Barkett, managing director at BRG's Healthcare Transactions and Strategy practice.