Telehealth jumps ahead generations in 2020; in 2021 it will propel chronic care

AI receptionists that lower patient wait times

Ram Rajagopalan, Zoom's head of customer experience for artificial intelligence, explains how AI-enhanced virtual agents that interface with patients are helping medical providers balance multiple challenges.

AI receptionists that lower patient wait times

Ram Rajagopalan, Zoom's head of customer experience for artificial intelligence, explains how AI-enhanced virtual agents that interface with patients are helping medical providers balance multiple challenges.

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Is Medicare Advantage bonus spending achieving the desired results?

There's somewhat of a disconnect for consumers between a plan's star rating and how that plan differs from another, says John Barkett, managing director at BRG's Healthcare Transactions and Strategy practice.

Is Medicare Advantage bonus spending achieving the desired results?

There's somewhat of a disconnect for consumers between a plan's star rating and how that plan differs from another, says John Barkett, managing director at BRG's Healthcare Transactions and Strategy practice.

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Medicaid disenrollments will lead to more uncompensated care

In Ohio, more than half of Medicaid patients are expected to be dropped from coverage, says Casey Williams, SVP of Patient Engagement at RevSpring, who lives in that state.

Medicaid disenrollments will lead to more uncompensated care

In Ohio, more than half of Medicaid patients are expected to be dropped from coverage, says Casey Williams, SVP of Patient Engagement at RevSpring, who lives in that state.

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AI receptionists that lower patient wait times

Is Medicare Advantage bonus spending achieving the desired results?

Medicaid disenrollments will lead to more uncompensated care