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How COVID-19 accelerated digital transformation at UMass Memorial Medical Center
Digital Checkup

How COVID-19 accelerated digital transformation at UMass Memorial Medical Center

11:57

One long-term impact has been moving care out of the hospital, including a new Hospital at Home program, says President Dr. Michael Gustafson.

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Digital Checkup - Similar Videos View more in Digital Checkup

3:38

AI receptionists that lower patient wait times

Ram Rajagopalan, Zoom's head of customer experience for artificial intelligence, explains how AI-enhanced virtual agents that interface with patients are helping medical providers balance multiple challenges.

AI receptionists that lower patient wait times
Ram Rajagopalan, Zoom's head of customer experience for artificial intelligence, explains how AI-enhanced virtual agents that interface with patients are helping medical providers balance multiple challenges.
3:38
7:32

Medicaid disenrollments will lead to more uncompensated care

In Ohio, more than half of Medicaid patients are expected to be dropped from coverage, says Casey Williams, SVP of Patient Engagement at RevSpring, who lives in that state.

Medicaid disenrollments will lead to more uncompensated care
In Ohio, more than half of Medicaid patients are expected to be dropped from coverage, says Casey Williams, SVP of Patient Engagement at RevSpring, who lives in that state.
7:32
6:25

Reimbursement for maternity care is about to change

Starting on Jan. 1, 2027, payment will move from a lump-sum payment at the end of an episode – usually lasting 40 weeks – to more of a fee for service structure, says Anu Sharma, founder and CEO of Millie.

Reimbursement for maternity care is about to change
Starting on Jan. 1, 2027, payment will move from a lump-sum payment at the end of an episode – usually lasting 40 weeks – to more of a fee for service structure, says Anu Sharma, founder and CEO of Millie.
6:25