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Craig Kwiatkowski also discusses whether to build or buy AI, and how patients and clinicians are responding to these tools.
By enticing bedside patients into their Epic electronic health records through an entertainment integration, one health system saw portal utilization rise from 38% to 54% and satisfaction scores increase, says Emily Gargus, senior manager at Swank.
Sean Mehra, HealthTap cofounder and CEO, says AI that remembers a patient's health history and previous interactions could enable more personalized, continuous care while posing new questions around patient privacy, safety and data security.
There's a clear trend toward more accountability and transparency and a higher bar for outcomes in SNFs, says Chris Dawe, president of Curana Health.