AI call center is effective at engaging patients

Kevin Ritter, Altera Digital Health's CareInMotion EVP, explains why more connectivity doesn't always translate to sustainable rural outcomes. He says focusing on clinical data access is more likely to improve the value of interoperability funding.

There's a clear trend toward more accountability and transparency and a higher bar for outcomes in SNFs, says Chris Dawe, president of Curana Health.

Ankit Jain, cofounder and CEO of Infinitus, discusses safeguards healthcare organizations need in place as AI agents become more autonomous and how to prevent unintended or unauthorized AI actions from affecting patient care.