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The Houston ENT & Allergy Clinic also increased its referral conversion by 35%, which translated to an additional $500,000 in annual revenue.
Provider frustration over prior authorization is real but doesn't tell the whole story of the patient journey, says Brian Smith, chief pharmacy officer at Shields Health Solutions.
Patient visit documentation must accurately reflect the clinical reality of patient care to serve care coordination and timely reimbursement, according to Dr. Sari Green, physician executive director at Accuity.
Giving patients visibility into procedure costs can reduce surprise billing and drive prices down through competition, according to HIMSS Policy Influencer Changemaker Leigh Burchell, VP for policy and public affairs at Altera Digital Health.