Telehealth is now the new norm, but for providers, more work needs to be done

Artificial intelligence-driven cost estimation tools and telehealth are addressing patient care gaps and improving care access while lowering total costs for employee groups, says Robin Glass, president of Included Health.

Follow-up appointments, transitional care when there’s the risk of readmission, benefit patients and can be done by telehealth, says Dr. Matthew Thompson, an ER physician and the CEO and cofounder of Telescope Health.

A Murj survey verified billing is the undisputed top concern for electrophysiologists, says Sallie Gustafson, RN, director of Medical Affairs at Murj.