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AI and Patient Experience: A Balancing Act
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AI and Patient Experience: A Balancing Act

29:11

How to integrate AI into patient communication in ways that enhance and personalize the patient experience, and develop communication and access strategies that strengthen the patient-provider relationship.

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(Sponsored) By providing relevant, evidence-based content, patient engagement platforms enable dialogue between patient and provider to move quickly to what the patient values, says Christian Patrick, VP of clinical decisions at EBSCO.

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