One expert's perspective on smart health AI investments

Zoom Communications' Jim Martin says the company's AI-first platform can streamline clinical and call center workflows, including generating visit notes to free clinicians' time so they can focus on patient interactions.

Hospitals need better visibility into the various AI-enabled tools coming onto their networks, and the ability to track new traffic patterns, security vulnerabilities and privacy risks, says Richard Staynings, chief security strategist at Cylera.

Yesha Patel, data scientist at Keck Medicine of USC says some applications come out of the box "ready to go." Others require a more customized approach – but that requires a lot of in-house expertise, like data scientists and AI architects.