Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.
Harun Rashid, chief digital information officer at Akron Children's, says AI is helping pediatric health systems create clinical documentation with ambient listening and will soon be used to manage claim denials.
Brittany Cyriacks, UCHealth's chief informatics program director, says the health system started using AI in 2018 to help identify sepsis and patient deterioration and is now developing its own AI tool for virtual nursing.
In Ohio, more than half of Medicaid patients are expected to be dropped from coverage, says Casey Williams, SVP of Patient Engagement at RevSpring, who lives in that state.
