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One challenge is competition for remote staff is nationwide, says Kimberly Scaccia, VP of Revenue Management for Mercyhealth.
Business associates vetted for the CMS Medicare App Library must still consider their third-party risk requirements, says Scott Stuewe of DirectTrust. However, vetted FHIR-based data exchange apps are helping to improve the comfort of data holders.
The underlying challenge is how to fund an industry that's very important but is also perpetually on the brink of bankruptcy, says Kunal Sarda, CEO of Arya Health.
It's a struggle to provide an explanation and clarity on why a claim was denied with the level of detail required, says Fawad Butt, CEO at Penguin Ai.