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Karen Appelbaum, director at Providence St. Joseph Health, discusses technology serving as an extension of the way to know patients and care for them.
Midori Kondo, VP of applications at UCSF Health, discusses the health system's strategy for implementing digital applications, which focuses on standardization, change management and ensuring that a tool truly meets a need.
Brittany Cyriacks, UCHealth's chief informatics program director, says the health system started using AI in 2018 to help identify sepsis and patient deterioration and is now developing its own AI tool for virtual nursing.
Valuable AI should not force a choice between efficiency and patient-centred care, says Shu-Ching Tsui, deputy superintendent for admin at Shuang Ho Hospital in Taiwan.