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A successful AI-powered CDSS implementation is one co-designed with doctors, says Dr Jenny Shao, chief medical officer at GuidelineX.
Copay-only plans, without a deductible or coinsurance, represented about 10% of employer plans in 2023 but now make up an estimated one-third of employer coverage, says Charlotte West, vice president of Surest.
Midori Kondo, VP of applications at UCSF Health, discusses the health system's strategy for implementing digital applications, which focuses on standardization, change management and ensuring that a tool truly meets a need.
Technology champions help drive AI adoption, says Aslyn Koh, CIO at Thomson Medical Group.